🖌️ What Materials do I use?
- Liquinex soft acrylic
- Golden Acrylic
- Windsor Oil
- Liquinex Pour Medium
- Liquintex Modeling Paste
- Liquinex Varnish
🖼️ Do you take commissions?
Yes. If you are looking for something specific, please get in touch, and we can collaborate to create something you will be happy with.
Please note: Commissions only take place when I am located in London, United Kingdom, or Brisbane, Australia.
I will try and do commissions while I travel but they will mostly be on canvas paper at the point. So please check with me to see if I can do it for you.
💻 Do you also do Digital Artwork?
Not at the moment. I'm currently learning how to do this so when I am confident enough I will add this to my current offerings.
🧵 Do you take commissions on non art creations?
I'm open to all things creative. If you have an idea on what you would like let me know. Let's see if we can bring your idea to life.
Are there payment plans?
Yes, I Do!
When the first payment comes through, I will make the painting 'sold' in the store. Once the final payment for your artwork has been made, it will be shipped to you.Until then, it will be kept safe.
For more information on payment plans, please click the link below.
Click here to read moreHow to purchase?
Every painting available on my website can be purchased directly through it. Please either click the "add to cart" button and check out yourself. If you have any questions or would like more information before purchasing a piece, please email me at imagine@starscapesfactory.com
You can pay by credit card, Apple Pay, or PayPal.
What will happen after purchase?
After your final payment has been received your painting will be carefully packaged and shipped via DHL. Please give me 1-3 business days to ship smaller pieces and 1-2 weeks to ship bigger pieces on canvas.
estimated shipping time
UK about 3-7 days
EU about 4-21 days
Everywhere else about 14-21 days
The paintings are insured during shipping (that’s why it’s so expensive.) Carrying insurance on the painting after it arrives in your possession is your responsibility.
How does my painting come shipped?
Any stretched canvas will be packaged with Glassine (archival paper) with several layers of protective bubble wrap and secured safely in a box.
The piece will be rolled in a tube for the canvas's unstretched.
Originals on paper will be shipped with a protective sleeve in a hard cardboard envelope.
Each piece of art will be signed with the title and month and year the piece was created on the back.
What if my painting get lost?
To reduce the risk of your new art getting lost in the mail, your artwork will be insured when shipped, and a tracking number is provided to keep track of where your artwork is as it travels to its new home.
Am I able to get a refund?
for information on returns and refunds please read the 'Delivery & Returns' page.
Click here to read moreDoes my painting come framed?
No.
Original paintings do not come framed. Some pieces have deep edges and won't require a frame.If you would like a frame for your artwork, I can provide the piece's dimensions so you can find a frame that will fit.
Do I varnish my paintings?
The piece has been varnished with Liquinex Matte Varnish. This will seal the acrylic and provide a transparent, matte acrylic layer. This provides a permanent, breathable and protects the piece from UV damage.
How do I care for my painting?
Use a lint-free cloth or dry soft paintbrush to remove dust from your painting occasionally. Run it back and forth from top to bottom. This allows all the dust to fall off. Do not use any liquid base to clean your artwork.Avoid putting your artwork in full sun or a dark, damp place. The sun will bleach out the colours over time, and a dark place will darken the painting, causing mould.
How are Prints and Digital Downloads delivered.
Prints and handled by Creative Hub. They are a drop shipping company and will print your artwork and ship it to you directly.
Digital Downloads are managed through a third party app Kable Digital Products.